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Shipping/Terms/Medical Policy
Shipping/Terms/Medical Disclaimer: Most item's are free USA ground shipping, signature is required, While we try our best to ship your orders within 24-48 hours of receiving it, there could be circumstances when we are unable to do so. such as Mattress Systems, Bed Frames, Sling's, Lymphedema Custom Sleeve orders that require custom options to be built into the system In such an event you will be informed of an estimated shipping date. All orders are subject to availability and the shipment could be delayed based on that. In such a case we will contact you and give further instructions.
We Do Not Ship Orders to Freight Forwarders: No item's are shipped via Next Business Day / 2nd Business Day UNLESS THE CUSTOMER PAYS FOR THIS SHIPPING METHOD, OTHERWISE WE SHIP ALL ITEM'S REGULAR GROUND.
We are a E-Commerce Medical Equipment Distributor: Not a Dme, Hme, Home Medical Equipment Store, We do not physically set up or instruct the customer on the equipment the customer is responsible to read the directions, and the manual in the box that comes with the equipment from the manufacturer to understand how the equipment operates, Read our Medical Disclaimer below.
We Do Not Participate With: or Bill Insurance Companies, Medicare, Medicade, Government Programs, HMO, PPO, Blue Cross, Etc.
Any DME or Medical Distributor: That orders from our website understands that we forward your orders to the Manufacturer of the equipment and the Manufacturer ships the equipment to you, when you receive your equipment via the trucking company it is up to your company what you do with the equipment, we are not involved with any dispensing of the equipment you receive, or responsible for what your end user does with the equipment.
No Return/No Refund/No Exchange Policy: WE ARE NOT WALMART/or a BIG BOX RETAILER TO HAVE CUSTOMERS ABUSE OUR EQUIPMENT THAT THEY PURCHASE THAN WANT TO RETURN THE EQUIPMENT AND ASK FOR A REFUND TOO, WE WILL NOT ALLOW THIS, NOR WILL WE REFUND A PRODUCT AFTER A CUSTOMER SAYS HEY I JUST DON'T WANT OR NEED THIS OR SEARCHING THE INTERNET I FOUND IT FOR A FEW PENNIES/DOLLARS LESS, SORRY NO RETURN , NO REFUND, IF A CUSTOMER PLANS ON PLAYING ANY GAMES WE TELL YOU DON'T ORDER FROM US WE DON'T NEED YOUR MONEY. SO 99% OF OUR GREAT CUSTOMERS GET IT, IT IS ONLY A CHOSEN FEW THAT TRY TO SCAM US.
Again All Medical Devices/Equipment/Products are not Returnable or Refundable, All Sales are Final: Some Basic Examples are DVT Pumps, Sleeves, Lymphedema Pumps, Sleeves/Garments/All Mattresses/Bed Frames are not refundable/returnable, PER/COMPANY POLICY/And FDA/OSHA Hygiene Guidelines
35% Restocking Fee: if customer cancels the order before they get it, order is in Transit on the Truck before customer gets the product, or changes their mind for whatever reason in transit a 35% restocking fee and two way shipping charges will be charged back to the customer. EXCEPT A CUSTOM MADE PRODUCT THAN NO REFUND WILL BE GIVEN
A. No Refunds/No Returns are given on any Product PER COMPANY POLICYS/FDA HYGEINE REGULATIONS.
B. Any and ALL Medical products, once shipped and accepted by the customer(s), Put off to the side, Put in storage, do not use for whatever reason, or used, tried on, tested, sampled in any way, cannot be returned, will not be accepted for any reason per FDA and Company guidelines and regulations. NO REFUNDS, NO RETURNS ON ANY ITEMS.
C. Cancellation of a placed order: A order cancelled after it is shipped, or refuses delivery from the Customer for whatever reason, will have the No Return/Refund Policy apply as explained above. AND LISTED HERE: a 35% restocking fee and two way shipping charges will be charged to the customer.
Customer Email, and Non-Medical Support Guidelines of our Company:
Please understand we are a ecommerce medical equipment distributor not a Manufacturer of the equipment, we help with various basic non-medical questions, but *we do not set up the equipment or direct customers how to use the equipment* the manufacturer directions are in each box of delivered equipment for customer reference. WE DO NOT GIVE MEDICAL ADVICE, ANY MEDICAL ADVICE MUST BE FROM A CUSTOMERS PERSONAL DOCTOR. Please email us at compressionmedicaldistributors@gmail.com for basic non-medical questions.
Privacy:
We keep our customers' information private and confidential. We ensure strict measures to protect all your information. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personal information. The computers/servers in which we store personal information are kept in a secure environment.
Security:
This is a secured site using an encrypted secure socket layer. All credit card payments are accepted on our secure server. Please be assured that all your transactions are safe. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page/our Checkout page where we collect your credit card information.
Terms of Use:
Legal requirements compel us to advise you to review our terms of usage that will govern use of our site for purchase of goods. In accessing, browsing, and using this site, you have acknowledged that you have read, understand, and agree to be bound to these terms.
All information contained within this site including but not limited to all images, graphics, writings, and other materials that appear within is the sole property of Compression Medical Distributors, Inc. its subsidiaries and affiliates, or their respective owners. This site and its contents are provided on an "As Is" basis by Compression Medical Distributors, Inc. Prices and availability are subject to change without notice.
Liability Release and Disclaimer Policy:
At no time shall Compression Medical Distributors, Inc. be held liable by customer or your representatives for special, indirect, exemplary, consequential damages, or any damages whatsoever, including but not limited to any injury caused by use of any medical product purchased on our website, by ordering any medical product from our website you here by release compression medical distributors Inc. from any liability what so ever in your use of the medical products you purchase from our website. Any loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortuous actions, all arising out of or in connection with the use, copying, or display of the contents of this site. In an effort to provide our customers with the most current information, Compression Medical Distributors, Inc.. will periodically make updates in the contents and in the products or services described in this site. Typographical or photographic errors are not the responsibility of Compression Medical Distributors, Inc.
**Medical Disclaimer**
The information provided on this website is provided for informational purposes only and should not be used to diagnose or treat a health problem or disease. Information provided at and by Compression Medical Distributors, Inc. OR IT’S WEB SITES is not a substitute for professional medical care.
If you have a medical concern, or suspect you have a health problem you should consult your primary doctor or specialist. ALL PATIENTS/CUSTOMERS ordering any medical products/equipment on our website are responsible for what they order for their medical conditions, our company does not treat or diagnose any medical condition, customer/you should consult with your own doctor and get your doctors clearance before you order any product on our website,
(we do not physically set up or instruct the customer on the equipment the customer is responsible to read the directions in the box that comes with the equipment to understand how the equipment operates)
At no time shall Compression Medical Distributors, Inc. be held liable by customer or your representatives for special, indirect, exemplary, consequential damages, or any damages whatsoever, including but not limited to any injury caused by use of any medical product purchased on our website.
**Customer/User: Of Lymphedema Pumps, DVT Pumps, Arterial Pumps and Sleeves Should Not use if the User has the following Medically Established Historical Data for the below Contraindications...
**Arterial Insufficiency, Edema due to Congestive Heart Failure, Active Phlebitis, Deep Vein Thrombosis, Blood Clots, or the Presence of Localized Wound Infection or Cellulitis, Severe Arteriosclerosis or other Ischemic Vascular Disease**
**Talk to your Doctor before Ordering and using the Equipment**
Trademarks:
Compression Medical Distributors, Inc. makes no claim of ownership to the trademarks of any manufacturer whose products and/or information are presented by THIS WEB SITE or for any publisher, publication or advertiser mentioned on THIS WEB SITE.
